FRANKFURT / M. - Fraport AG has announced on Friday upgraded their VIP lounge of the public. The Deputy Chairman of Fraport AG, Dr. Stefan Schulte, told journalists in order to improve his company's service for the most demanding customers. The old lounge was by design and design her no longer the high quality requirements, which Fraport of themselves complied with.
why you gave this offer a new face, the "elegant and relaxed-and recognizable experience" also was. Literally, Schulte said: "The time of our precious customers. You have a right to comfort and tranquility in the bustling airport. Exclusivity and discretion, it is for this service alike. Relaxed traveling with added value is the motto. "
total in the renovation of 350,000 euros had been invested. Schulte pointed out that 540 square lounge area for this service would be available. The main lounge B-Transit (building 205) covers 430 square meters in four spaces. The through lounge at Gate 13 (building 201) was 110 square meters in size. The cost of using this service are
for the first person EUR 275 for each additional person hundred euros.
Comprehensive benefits package
Schulte explained that the money you get a "comprehensive package" along the travel chain - for the care, a personal tutor. Check-in is included as well as entry and exit formalities, transportation to and from the aircraft on the apron directly, bypassing the usual terminal tract and comfortable lounge stay.
also log the airport
Frankfurt differs according to Schultes of the VIP lounges at other airports, especially the fact that the completion of all formalities and the safety concerns be included in the service for the passenger. It will offer service from one source. The members of the federal government and state visits were supervised. "Our care of VIP service is the protocol of the Frankfurt airport. Here, however, not only official guests, but individuals from all over the world can use our service. This is the way, regardless of the airline and booking class," said Schulte. Would also be offered additional services such as shuttles to the region and catering surcharge and hotel bookings.
time savings and convenience
Schulte stressed the advantage of saving time and convenience preferred treatment for these passengers. In two VIP lounges there own air security checkpoints, which would avoid long waiting times. Also existed in the duty free shopping area close to the lounge. Schulte pointed to the ever increasing acceptance of these special services. In the first half of 2007 9.271 passengers had taken advantage of this offer. This was compared to the same period last year, an increase of 18 percent. The services had grown by more than a quarter from 2006. This document the growing attractiveness of the service.
"tailored suit" tailored
Schulte praised the new design concept developed by Beate Weller - was an "interloper between architecture and interior design was developed and implemented. For the requirements of the user a tailored suit was tailored, which reflects the professional competence and customer-friendliness of the airport operator. Finally, Schulte pointed out that the Frankfurt service is networked with 16 other European airports, VIP lounges. Issue in the "European VIP Working Group" to provide maximum cooperation to the benefit of customers.
sponsorship agreement with Vacheron
A sponsorship agreement is the VIP-Service Fraport AG, the first time that the watchmaker Vacheron Constantin. This renowned company has a lounge area, the former library, set up after its CI / CD line. The aim was to address a "joint customer clientele in a special atmosphere in an extraordinary setting and reasonable restraint". Understatement committed "is the common philosophy.
He has led by Bärbel stork standing VIP service of 22 employees of Fraport AG, of which 19 workers. The current customer base is half of politicians, heads of state and government leaders, ministers, monarchs and representatives of royal families, diplomats and central bank governors. The other half is made up of business leaders together business travelers, celebrities from the arts, culture and show business, health, tourism and leisure travelers.
The VIP service is also busy preparing for state visits, pilotage at the General Aviation Terminal and flights by private jets. As part of special events such as the 2006 World Cup or the European Union 2007 also VIP treatment to take effect. The fleet provides transportation for guests from the various luxury saloons. running around the clock for almost two weeks -
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